Privacy Policy

Throughout the below Privacy Policy, the terms “we”, “us” refer to Philipa Rabbit Ltd.

1. Visitors to our websites
When someone visits www.philiparabbit.com we use third-party services, Google Analytics, and Mailchimp to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We will only ever collect, process and store the essential information required for making contact with the data subjects within a business environment, this will include Name, Company Email Address and Telephone number.

2. E-newsletter
We use a third-party provider, Mailchimp to deliver our e-newsletters. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter. For more information, please see Mailchimp’s privacy policy.

3. Website
We use a third-party service to publish our website. We use a standard service to collect anonymous information about users’ activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it.

4.People who email us
We use Transport Layer Security (TLS) to encrypt and protect email traffic in line with the government. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.
We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

5. People who use our ‘Contact’ service
If you use the ‘Contact’ service we will receive an email which contains your name, email address, company name, phone number and the contents within the additional details field. This information will not be shared with any other organisations.

6. People who use Philipa Rabbit Ltd’s services
Philipa Rabbit Ltd offers various services relating to the production and the supply of illustration, design and art direction services. We use third-parties to deal with some direct marketing campaigns, but they are only allowed to use the information to send out the publications. We have to hold the details of the people who have requested our services in order to provide them. However, we only use these details to provide the service to the person or organisation has requested and for other closely related purposes.

Personal information we collect from you, or from a client relating to you, will be retained where we have an ongoing legitimate business need to do so (for example, to provide you or our clients with a service or to comply with applicable legal, tax or accounting requirements).

Email addresses of account holders may be used for targeted advertising campaigns, which can include direct emails and targeted advertisements through social media platforms such as LinkedIn and Facebook. More information on Philipa Rabbit’s processing activities relating to service provision shall be made available to our clients on request.

7. Prospects
Where promoting our services, we may purchase databases of business contacts within our target sectors. These contacts will only be purchased from credible sources who can provide sufficient assurances that they are meeting their data protection obligations.

Additionally, we may combine these records with other publicly available information to ensure that our records are accurate.
Our primary market is Business to Business, therefore, Philipa Rabbit Ltd will only email, call or direct mail prospects where there is either evidenced consent or where there is a legitimate interest to do so. Where legitimate interest is considered the ground for processing, an assessment shall be made to ensure that this legitimate interest is valid that this interest does not outweigh an individual’s right to privacy.

8. Access to Personal information
Philipa Rabbit Ltd tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’. If we do hold information about you we will:

• give you a description of it;
• tell you why we are holding it;
• tell you who it could be disclosed to; and
• let you have a copy of the information in an intelligible form.

To make a request to the Philipa Rabbit Ltd for any personal information we may hold you need to put the request in writing to info@philiparabbit.com. If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over email.

9. Disclosure of personal information
In many circumstances, we will not disclose personal data without consent, unless legally obliged to do or as part of contractual obligations with our clients (where you are a party to the agreement or service).

We may disclose your personal information to the following categories of recipients:

• To third party services providers and partners who provide data processing services to us (for example, to support the delivery of, provide functionality on, or help to enhance the security of our Website), or who otherwise process personal information for purposes that are described in this Privacy Policy or notified to you when we collect your personal information.
• To any competent law enforcement body, regulatory, government agency, court, or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;
  

10. Legal basis for processing personal information
If you are a visitor from the European Economic Area, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with/involving you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

If we ask you to provide personal information to comply with a legal requirement or to perform a contact with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are. If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using info@philiparabbit.com

11. Links to other websites
This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

12. Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated on 01st January 2021.

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I’m an Illustrator, Digital Designer and Art Director. I help brands communicate their ideas on advertising and animation media.

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